How can we help?
Quick answers for using the wheel, managing your saved content, and restoring Pro purchases.
Do I need an account?
No. You can use the wheel without signing in. Your wheel settings, reward choices, custom ideas, history, and app preferences stay on this device. The app does not provide account or iCloud sync; device backups are controlled by Apple and your system settings.
How do I restore a Pro purchase?
Open the Pro screen in the app and choose Restore Purchases. Make sure the device is signed in to the Apple Account used for the original purchase. Restoring Pro access does not restore locally saved wheels or reward history.
How do I manage or cancel a subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then tap Subscriptions. A one-time lifetime purchase does not renew.
Why are App Store plans not loading?
Check that your device is online and can reach the App Store, then use Retry on the Pro screen. Product availability and displayed prices are provided by Apple for your storefront.
How do I clear saved content?
Open Settings in the app and choose Data Management. Clearing local data removes saved wheels, reward history, pending behavior items, and custom positive-behavior and reward ideas from this device. Language and sound preferences are not removed by this action.
Contact support
Email 9342306@qq.com and include your app version, device model, and iOS version. Please do not include passwords, payment details, or private information about a child.